With the My Mobile Store, Wanzl presents a digitalised mini-store that makes it possible to shop for everyday products without any staff – 24 hours a day, seven days a week. Using the store is simple and intuitive and gives customers a unique shopping experience. The digital mini-stores are particularly suitable for locations on company premises, universities and rural areas. Bernd Renzhofer, Sales Director at Wanzl, explains: "We presented the concept of the mobile store for the first time at EuroShop 2020 and received very positive feedback from trade fair visitors. As a comprehensive system provider, we strive to help shape the progressive digitalisation of retail and offer our customers the best possible shopping experience. This is what we are doing with our mobile stores."
The concept of automated micro-stores
The innovative high-tech mini-store relies on autonomous shopping around the clock. Customers can purchase everyday products at any time on an efficiently arranged sales floor and pay for them via app or at self-checkout terminals. Customers can access the mini-store either with a QR code in an app or with their bank or credit card. Customers move around the store as usual. Information for orientation and advice are available in the app and the self-checkout terminals menu, and as analogue information on the sales floor. The selected goods can be paid for in two ways. For one, customers can simply use the app on their smartphone to scan the corresponding barcode on the goods or shelf, and then pay directly via the app using the stored payment method. Alternatively, customers can scan the goods at self-checkout terminals and then pay by bank or credit card. The My Mobile Store recently also opened for Wanzl employees in Plant 4 in Leipheim. Here they can enjoy snacks such as fresh salads, baked goods, fruit salad or ice cream during their lunch break. The store is also ideally equipped with a product range of over 300 items for a quick shop after work. The seats on the sun terrace are the perfect place to relax in the fresh air. Wanzl customers now also have the opportunity to view the store live and get a comprehensive overview of the various possible uses, state-of-the-art technology and the flexible equipment and design variants on site.
The technology behind the store – Wanzl Connect®
With the My Mobile Store, customers can enjoy all-round service. From the (interior/exterior) design and shopfitting to electrical planning and installation and security technology, Wanzl offers everything from a single source. All the customer has to do is take care of the legal and structural requirements. The entire module, including the interior fittings, are delivered and installed by Wanzl and ready for operation in a few days. All the in-store technological processes are controlled via Wanzl Connect®: access via the automatic sliding door, temperature sensors, lighting, in-store radio, security cameras, etc. The devices are constantly monitored via the cloud-based platform in order to record failures and malfunctions as quickly as possible. In addition, the system can detect atypical behaviour of persons, which could indicate a break-in or a medical problem. Thanks to Wanzl Connect®, customers can operate an entire store with minimal effort.
