The Dutch online retailer bol.com puts its trust in the logistics competence of Docdata to ensure that books, DVDs, games, IT equipment etc. reach the customer's home as soon as possible.
As soon as an order is made in the bol.com system, Docdata springs into action. As a provider of highly specialised e-commerce and fulfilment solutions, Docdata is responsible for the successful online retailer's entire logistics chain, from despatch and delivery to returns management. Among the other major clients on Docdata's books is
Deutsche Bahn, for whom Docdata handles the storage and distribution of workwear for railway personnel. Docdata also provides logistics services to Zalando, a retailer of the latest in shoes and other fashionwear.
www.bol.com
The Docdata concept of shop, logistics and e-payment solutions from a single source is bearing fruit:
there was praise from the German Stiftung Warentest magazine and websites Enamora.de and Zalando.de when the best online shops of 2011 were honoured. The judges were particularly impressed by the effective ordering and returns transactions - processed in both cases by Docdata. This success has also been apparent from economic indicators: in 2011 Docdata N.V., based in the Netherlands, reported an increase in growth of 25.6% to over 130 million euros. Of this total, approximately 10 million euros was re-invested in new warehouse installations, sorting systems and IT resources. Docdata has also invested in 60 new KT3 order picking trolleys from Wanzl, all made to bespoke requirements.
Since October 2011, the trolleys have been in use around the logistics centre in Waalwijk (the Netherlands) for Docdata customer bol.com. Thanks to a fifth castor, attached underneath at the centre of the trolley, the KT3 is very easy to manoeuvre, extremely nimble and can be rotated on the spot. Every trolley comprises three levels, which are partitioned by a central dividing wall into a total of six picking compartments. The height of each level may be adjusted in 50 mm increments for added convenience. Parking brakes bring the KT3 models to an immediate and safe stop.
The new trolley from Wanzl, tailored to the specific needs of bol.com products, is a significant factor in optimising order throughput times.
Module and full-service
Docdata N.V., headquartered in Waalwijk (the Netherlands) is one of the leading full-service providers for the development of complete
E-commerce services in the Netherlands, Great Britain and Germany.
Docdata completes far in excess of 100,000 logistical transactions every day. All sections of the business are closely networked and they all combine to form the complete E-commerce process.
A modular service concept allows customers to choose only the individual packages they require.