Airport

Warsaw airport (PL)

Transportable

Since the end of 2008, four Wanzl ‘Airport Scooters’ have been helping with luggage trolley transportation at Warsaw Frederic Chopin Airport. Piotr Małetko, Handling Department Manager at the Polish Airports State Enterprise (PPL), speaks about using the ‘Airport Scooters’.

In October 2008, Wanzl delivered the first ‘Airport Scooter’ to Warsaw Airport. What happened then? Piotr Małetko: We worked intensively over the next few weeks to test the ‘Airport Scooter’ in everyday practical use. This is because we wanted to know whether the new transport system met the demands of the Warsaw airport. Most important to us were reliability and the measurable cost-effectiveness when used for transporting the luggage trolleys in convoy. After all, at peak times, we have up to 34 arrivals and departures per hour in both terminals of Frederic Chopin Airport. And what was the conclusion drawn by the PPL? After just a short time, we knew that the ‘Airport Scooters’ fulfilled our expectations in every respect. Our employees were able to optimise the prompt provision of luggage trolleys, even at peak times with high passenger volumes.

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Rapid trolley transport in convoy between the park zones and the terminals worked without any problems. The ‘Airport Scooter’ enabled us to reduce the ‘response time’ of trolley provision and to tailor it precisely to the flight schedule. At the same time, the ‘Airport Scooter’ optimises deployment of personnel. Today, four ‘Airport Scooters’ are in operation at our terminals. As a representative for the PPL, I can say that we are just as thoroughly satisfied with the ‘Airport Scooter’ as with the professional service offered to us by Wanzl at every stage of the working relationship.

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What do your employees think of the ‘Airport Scooter’? Our staff are impressed by the comfortable handling as well as the simple steering and manoeuvrability of the new transport system. Additionally, our passengers also express an interest in the innovation – some even want to get a closer look at the ‘Airport Scooter’. This is why we think the safety features really make sense: when the ‘Airport Scooter’ starts moving, high-visibility orange warning lights are automatically activated.