Retail

Edeka Jansen, Baesweiler (D)

The Jansen KG E-Center relies on goods security from Wanzl

“Outsmarting the thieves” is right at the top of the Heike and Frank H. Jansen to-do list in the construction of their new 2,500 m² EDEKA centre in Baesweiler. The full-range grocery store opened in February with around 40,000 items, focused on fresh regional produce, delicatessen counters, service, energy sustainability – and security against stock losses. The couple commissioned Wanzl with the installation of eight goods security systems: six in the checkout area, one at the staff entrance and another at the shop entrance, combined with the eGate Colour entrance system.

Shoplifting is a topic as old as the retail industry itself.. The losses are huge. In 2016, the retail trade in Germany alone lost over two billion euros through pilfering, often organised by professional gangs. Jansen KG E-Center wants to see justice, since "all honest customers end up having to pay for goods stolen by thieves". That’s something Heike and Frank H. Jansen strongly dislike. They want to protect their customers. "Falling stock losses have a positive impact on our profit. If the till totals are correct at the end of each day, honest customers benefit from our prices and our efforts to beat the thieves."

High-value ranges such as wine and spirits, coffee, and cosmetics carry bottle tags and labels at Jansen KG E-Center. The secured range also includes baby food, "powdered milk shipped on to China is a lucrative business for professional gangs". The Baesweiler food store trains its staff on goods security, from attaching tags and labels to deactivating them. After all, anything that isn’t nailed down seems to be fair game – and that includes shopping baskets and child shopping trolleys. Heike Jansen knows this only too well, since up to 20 baskets were missing at the end of every month in her previous EDEKA shop in Kirchstraße. Now, all baskets and child shopping trolleys at Jansen carry goods security tags.

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Secure sensitive areas

Protected checkouts: Six goods security AM X1 mono systems have an antennae to detect spirits, items with metal components and food with water content at Jansen KG E-Center, based on acousto-magnetic technology (AM). If an item with a security label that has not been deactivated comes within the detection range of the antennae, an acoustic and visual alarm is triggered. The Jansen KG E-Center combines security with timeless elegance and a high level of transparency: the AM goods security systems in the checkout area do not carry any advertising banners.

ALARM! If the customer tries to pass through the shop exit without having paid, the AM XP Dual goods security system detects the still-active security label. An acoustic alarm sounds immediately, and the swivel arms of the linked eGate entrance system close, change to red and signal another visual alarm.

Secure sensitive areas

Shopping trolleys

Shopping baskets from Wanzl are practical and have a tendency to vanish – but not from Jansen’s E-Center, since here the baskets carry electronic labels to protect against theft.

Shopping trolleys

Monkfish

Monkfish with an MSC certificate and filleted from the whole fish comes at a price. This speciality can only be found at the fish counter, professionally packaged with a goods security tag.

Monkfish