The Wanzl (hotel) world

A passion for aesthetics, design and ergonomics on the one hand, and for quality, safe transport and perfect logistics on the other has always been the hallmark of Wanzl. It is what drives the Swabian “out-of-the-box thinkers” every day anew to develop a product range and manufacture it as “made by Wanzl in Germany”. A product range from a single source like no other in the world, be it a craftsman’s workshop or a global player. Originally a shopping trolley and basket manufacturer, Wanzl’s business units are now known in the retail sector as Shop Solutions, Retail Systems, Logistics & Industry, Airport, Access Solutions and Hotel Service. An innovative spirit coupled with crossover expertise creates premium-quality customised solutions. Synergies from the disciplines of systems and solutions for purchasing and sales, product presentation, transport and security are thus preprogrammed for the Wanzl Hotel Service team’s diverse product portfolio: chambermaid trolleys, minibar and luggage trolleys, room change trolleys, service and serving trolleys, service and storage shelves, guidance and security systems as well as shop systems. Independent of stars and concepts. With Wanzl Hotel Service, the hotel and catering industry has a high-performance partner, a values-based family-owned company that guarantees quality leadership with its name and contributes to the success of its customers with ideas, creativity and service.

Made by Wanzl in Germany

Wanzl Metallwarenfabrik GmbH stands for dynamics, safety and progress. Innovation is what makes the profession, and partnership means being a reliable partner at the side of customers worldwide: we are concerned with the individual product, in every single department, as well as with issues that span whole business segments; from planning and service all the way up to turnkey system solutions for international rollouts. Individual customising and creative, competent advice for the success of both parties is our top priority. That is why consistently high quality, enormous vertical integration, appealing aesthetics, clean design, combined with the highest level of ergonomics are the basic requirements. Since Wanzl Hotel Service was founded in 2006, the long success story of the world market leader for shopping trolleys has now opened a new chapter: to also provide the right answers for hotel and gastronomy solutions.

Core area: Housekeeping

Hoteliers and housekeepers who have experienced for themselves how everyday life can be made easier and how work processes can be made more efficient and trouble-free together with their employees know that they are guaranteed to be on the safe side with the chambermaid trolleys. Such as with the Tantum 9. A standard model, it is the most economical in an international price comparison. Its standard equipment alone impresses with its solid powder-coated steel construction, stable and variably adjustable wire shelves, as well as side panels that offer plenty of space for hotel linen, guest supplies and cleaning equipment. Rounded bars protect hands from injuries and bags and sacks from tearing. The four swivel castors with rubber tread, including the tried and tested Wanzl deflectors make it particularly agile. Its long service life makes the Tantum 9 highly economical. It has everything that is required: ideal dimensions, a classic colour and a cost-effective price.

The chambermaid trolleys from the ZP series are one of the more flexible models. Compared to the economical Tantum 9, the ZP series differs of course in its additional equipment options such as fold-down side panels, more bumper profiles, more colour variations and greater stability. The decorative finishes are also available in three different colours.

All this and much more ... is offered by the Mundus, the Wanzl chambermaid trolley extraordinaire. In other words: more of everything in the high-end model! More choices, more colours, more design. The Mundus is easy to manoeuvre thanks to its hybrid and lightweight construction, integrated deflectors and bumper profiles protect fixtures and, thanks to the fifth castor, it can be turned on the spot. Lockable push and pull drawers and roller shutters are also on the equipment list, as are brochure holders, small items boxes, utensil bags, a top box that acts as a kind of “on-board” safe and a cleaning tray and mop holder. When it comes to its external assets, such as the hotel or brand-specific design, there is a choice of three frame colours plus three textile colours and five decorative finishes. The Mundus can also be configured to be as individual as guests’ needs.

Transport stars in the lodging sector

Wanzl Hotel Service offers the turnkey solutions mentioned above to ensure that things run correctly and smoothly between housekeeping and the most important other departments in a hotel. The hotel-max S and L service trolleys are multifunctional transporters and “invisible” helpers for exemplary housekeeping. The different handcart models make laundry (pre-)sorting easy without any confusion. The laundry transport section is complemented by the robust AL sprung-base trolley made of aluminium with automatic height adjustment and the mobile AL shelved laundry container with folding container bases. The various versions of roll containers also ensure the theft-proof transport of high-value goods. It goes without saying that luggage collection trolleys such as the classic GS-Lobby and luggage transport trolleys such as the Aera ensure that arriving hotel guests feel good right from the start. Professional solutions for room changes in the form of room change trolleys, coat racks and luggage stands provide guests with tangible proof that they have chosen the right establishment: quality and safety comes first.

And this is why, even when it comes to the extras, housekeepers rely on the X-Bed from Wanzl. All requests can be catered for: flexible and comfortable bedding solutions are guaranteed. Folded up to save space in the housekeeping office, securely fastened with a strap and moved around with ease thanks to its four swivel castors, the X-Bed is quickly taken to where it is needed. Thanks to the practical automatic folding mechanism, it is robustly set up in a jiffy in the room, offering a seat height of approx. 55 cm and a lying surface of 80x200 cm. The mattress rests on a lattice grid which ensures perfect ventilation.

Service stars for hotel F&B

Service and serving trolleys are indispensable for the gastronomic sector: robust bottle trolleys with a round tube steel frame for up to 16 drinks crates, the high-quality tray trolley in a wood finish for up to 20 GastroNorm trays and the mobile service shelf – all of course come with swivel castors, deflector rings and brake. The fixed high-rack service shelf creates order in back offices and warehouses.

The hotel guests' all-round feel-good experience also includes mini-bar and room service. The Secure ZP minibar (refill) trolley has everything necessary for snacks and drinks between meals or in the evening in guests’ rooms. The room-service table for guest rooms has also truly proven itself as a stable side table in restaurants. On request, it is available with an integrated stainless steel hot box for keeping food warm.

Cold coffee is so yesterday. With the mobile coffee station from Wanzl for coffee machines, including snacks during breaks and a complete mise-en-place, coffee breaks in the conference and event area are now a piece of cake, as it were.

Cross sales for Wanzl Hotel Service

Guidance and security systems are indispensable for hotels with adjoining conference, congress and special event areas. With the flexible, mobile and effective Part Flex 2000 guidance system, for instance, Wanzl takes care of special guest traffic and routes from the hotel. When it comes to facilities of a similar size to congress centres, it is important to direct the flow of people in the best possible way to the hotel’s own or adjoining golf courses, spa and wellness facilities, thermal baths and other special event areas, and to optimally demarcate selected areas and use security systems for this purpose. The Wanzl product portfolio contains a multitude of turnstiles, entrance and exit systems, barriers and customer guidance systems. There is a Wanzl Access Solution for every individual requirement. The integrated hardware and software control and monitor the diverse functions of the Galaxy Gate, the Galaxy Port and the eGate Checkout, as well as all turnstiles and portal turnstiles. It also makes it possible to connect different hardware products to the access systems, and is responsible for controlling them.

By the way: a special service for more customer traffic is the Bike&CarEnergy charging station. E-bikes and electric cars are booming and provide for a new quality of life in cities and municipalities. The e-bike battery is charged without the need to carry a home charger, and maximum battery protection is provided by original charging protocols. Bike&CarEnergy is most certainly a hotel USP.

Would you ever have thought that the Wanzl Hotel Service world could be such a unique treasure trove?